Bon Accord IT Keeping IT Simple
Backup and recovery
Develop and implement backup strategy.
Audit
Carry out audit of customers hardware and software.
Asset tracking
Maintain spreadsheet containing client company hardware and software.
Domain registration
Advise customers on best practice when registering a domain name and when purchasing web hosting.
Security
Establish security requirements, ensure firewalls and security software is installed and up to date.
This includes blocking all known malicious software such as Trojans, Virus, ect.
Support
Provide customers with ongoing technical support over the phone or on site.
Web hosting
Provide customers with web hosting including email.
Home
Purchase, install and configure home based systems, Broadband, WiFi and email.
Troubleshooting
Solving problems, correcting faults.
Computer Services
Consultancy
Survey customers existing infrastructure and make recommendations.
Project Management
Gather customers requirements, produce project plans, project cost and duration.
Infrastructure Design
Produce Visio drawings showing proposed infrastructure.
Purchasing
Hardware and Software purchase
Software
Install and configure, System Software, Application Software and email.
Hardware
PC, Mac & Servers, test, configure and install.
Hardware upgrades
Replacing old hardware with new, transferring all applications, data and email set-up.
Networks
WAN/LAN, Broadband & Wireless, Switches, Cables Cat6, Hubs and routers.
Data migrations
Migrate user data from old to new hardware.